What is check-in time?
Check-in time begins at 3:00 pm. If your room is not ready, the hotel is able to store your luggage. Early check-in requests cannot be guaranteed.
What is check-out time?
Check-out time is 11:00 am. The hotel is able to store your luggage. Late checkout requests cannot be guaranteed. Fees may apply.
Are guest rooms non smoking?
The hotel is 100% non-smoking including the guest room balconies.
Is there parking available?
NOTE: Parking rate will increase to $18.95 plus taxes on April 13, 2018. Parking is available at the hotel at $17.95 CAN per day plus taxes until April 12, 2018. The parking height is 6 feet 2 inches. The entrance is right off Robson beside the hotel. Please stop beside the side entrance before parking and register your vehicle with the Front desk. Your license plate number will be required, please have it available when checking in.
Do we have a pool? The pool will be closed until late March 2018.
The hotel’s Aquatic Centre is on the 2nd floor. We have an indoor lap pool, Jacuzzi, sauna, exercise bike, treadmill and elliptical trainer.
Do we allow pets?
We do not allow pets.
Do we have accessible guest rooms?
We have accessible path of travel throughout the hotel. We do have select guest rooms which have accessible washrooms with roll-in showers plus automatic guest room doors. Mobile scooters cannot access elevators. Please contact the hotel directly to find out more information and availability.
Do we have playpens or cribs?
We have playpens and cribs available upon request and are not guaranteed. We do not have rollaways or cots. Sleeping bags are not allowed
Do we have a shuttle to and from the airport?
We do not have a shuttle service. A taxi from the airport costs approximately $31.00 CAN one way. A taxi stand is right in front of the hotel.
Skytrain (Public Train): The skytrain departs from the airport from every 5 minutes and takes about 30 minutes to reach City Centre. Exit the train at City Centre Station.The hotel is approximately 4 city (12 minutes walking) away. blocks
Local Transit? While visiting the Blue Horizon, explore the city’s sustainable transportation options including:
Local Transit: transit stop is in front of the hotel. Please ask the Front Desk for local transit information including skytrain and bus schedules.
Bike Rentals: Discounts on bike rentals are available at SPOKES for our hotel guests. Vancouver Bike Share is an ideal way to get around. www.mobibikes.ca (located just around the corner from the hotel). Contact the desk for more information.
Do we have a shuttle to the Cruise terminal?
A taxi to Canada Place (cruise terminal) is approximately $10.00 CAN one way.
How close is Canada Place (cruise terminal)?
Canada Place (cruise terminal) is approximately 10 blocks away from the hotel.
How close the train/bus terminal from the Hotel?
The Via Rail station and Bus terminal are approximately 3 km from the Hotel. Taxi one way is approximately $12.00 CAN one way.
What is the Green Key program?
The Green Key Eco-Rating Program is a rating system designed to recognize hotels that are committed to improving the environment and sustainable practices.
The Green Key program evaluates the hotel on five main operational areas: Corporate Environment Management; Housekeeping; Food & Beverage Operations; Conference and Meeting Facilities and Engineering.
It covers Energy conservation; Water conservation; Solid waste management; Hazardous waste management; Indoor air quality; Community outreach; Building infrastructure; Land use and Environmental management.
The hotel has a 4 Green Key Rating. This means the hotel has taken significant steps to protect the environment. Strong environmental programs, best management practices, training programs, and engineering solutions have been implemented which have benefited the environment and the local community.
What is the Trip Advisor Green Leaders Program?
The Green Leaders Programme recognizes hotels that engage in environmentally friendly practices, making it easier for travelers to find and book a greener stay. Qualifying properties are marked with a badge on their TripAdvisor page. The Blue Horizon is proud to be a Silver Level Hotel.